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Shift and Guidewire thought leaders address transforming claims experience in Natural Disasters

As natural catastrophes become more frequent, insurance companies face unprecedented challenges in managing claims while maintaining customer trust. In the wake of recent wildfires in Los Angeles, the demand for a compassionate, swift, and accurate claims experience has never been greater.

This thought leadership session, moderated by Bryan Falchuk, featured a panel discussion with industry experts, including Michael Anderson and Eric Sibony. The discussion explored how technology empowered insurers to respond effectively and empathetically during crises, ensuring that policyholders received the support they needed when it mattered most.

Watch the on-demand recording of Natural Disasters: How Technology Can Enable a Compassionate Claims Experience to see how Shift and Guidewire thought leaders addressed the transformation of the claims experience in times of crisis.

Panelists

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Eric Sibony

CSO, Shift Technology

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Michael Anderson

Global Advisory Lead, Claims, Guidewire Software

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Bryan Falchuk

President & CEO, PLRB

Moderator