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Watch Recording

In today’s fast-changing insurance environment, where it's becoming more difficult to decipher truth from misinformation, investigators face ethical and legal challenges when considering the use of data tools, including AI.

Our webinar, Conducting Robust Investigations with Data and AI Integrity, addresses how investigators can safely and efficiently employ these tools while maintaining the integrity and validity of your case. 

Our panel of experts focus on three areas:

  • Using Data and AI in Investigations: Safe and ethical ways to use data and AI tools in investigations
  • Making Decisions While Following Rules: Methods and tools to ensure investigations hold up in court and respect data privacy.
  • Meeting Legal Standards in Investigations: How to conduct investigations that meet legal standards, even with data privacy issues.

 

Panelists

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Mariela Pennock

National Director SIU & Fraud Compliance, Assurant

Mariela Pennock has over 24 years of leadership experience in SIU and Claims, beginning her insurance career in 1988 at Progressive Insurance. Her diverse background includes roles as a Special Investigator, leading a Catastrophe Response team, and serving as a Special Agent with the NICB. 

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Vince Gerbino

Managing Partner, Bruno Gerbino Soriano & Aitken

Vince Gerbino is a Founding Partner with over 30 years of litigation experience, and is known for his expertise in premises liability law, earning a 2020 award from International Advisory Experts. He led his firm to join the Coalition Against Insurance Fraud in 2022 and is skilled in conducting investigations and Examinations Under Oath for insurance clients. 

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Alicia Holmes

Head of Solutions & Consulting, Shift Technology

Alicia Holmes is Head of Solutions and Consulting at Shift and oversees a team of Solution Consultants and Subject Matter Experts. Over the last 4 years, Alicia has worked with dozens of US and Canadian P&C Insurance carriers to significantly improve business outcomes using AI technologies. Prior to joining Shift, Alicia spent close to 25 years at State Farm where she managed SIU, Major Case and Complex PIP teams. 

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