ITC Vegas 2024

Shift Technology CEO and Co-founder Jeremy Jawish became acutely aware that fraud detection was one area of the insurance industry that was ripe for disruption while working with a leading global insurance company. There, the seed was planted related to how artificial intelligence and advanced data science could be used to help insurance professionals make the best decisions possible throughout the policy and claims lifecycle. Jawish, along with co-founders Eric Sibony and David Durrleman transformed the idea into reality and now insurers around the world trust Shift’s AI-native solutions to help them solve some of their biggest challenges.

Dan Donovan is the Vice President, Customer Success & Solution Consulting for Shift Technology, a provider of AI-native decision automation and optimization solutions for the global insurance industry. In this role, he and his team support Shift clients with strategic guidance and counsel related to how artificial intelligence and advanced data science can drive improvements in operational efficiency, employee engagement, and customer satisfaction across the claims and policy lifecycle. Dan is an expert in the field of insurance fraud and claims analytics. His more than 25 years of insurance industry experience comes from nearly two decades leading fraud investigation and claims operations for Liberty Mutual in Boston, and ten years working in the insurance technology sector.

Kamala Wedding is a Senior Customer Success Manager at Shift where she oversees the close working relationship with customers to provide ongoing support and guidance around business strategy and transformation topics to ensure overall customer satisfaction, and successful product adoption. She has spent her career fighting fraud, managing large operations and developing anti-fraud strategy for all lines of business.  Kamala is an international speaker, subject matter expert and is certified in Change Management.  Prior to joining Shift she spent twenty years at Farmers Insurance most recently as the Director of SIU.

Luke Swigart is a Solution Consultant at Shift Technology, working with our customers to ensure they realize maximum value from their investment with Shift. Luke has worked in the the Insuretech industry for over 6 years, helping carriers leverage technology to drive operational efficiency, enhance customer experiences, and optimize business outcomes. Prior to joining Shift, Luke worked with carriers, MGAs, and independent agencies to streamline their document intake and processing workflows

Bill Deppe brings over 30 years of extensive experience in the insurance industry, with a strong focus on claims management. As a Customer Success Manager at Shift, Bill leverages his wealth of knowledge gained from roles including SIU Investigator, Claim Team Manager, Complex Team Manager, and Field Team Manager. With an impressive 28-year tenure at State Farm, Bill is a seasoned professional dedicated to driving excellence in customer success within the insurance industry.