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Resources

Case Studies

Customer stories and case studies highlighting how Shift AI solutions enable insurers to make better decisions

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Large national health plan identifies $100K per day from targeted claims edits
Large national health plan identifies $100K per day from targeted claims edits

Large national health plan identifies $100K per day from targeted claims edits

Shift Technology helps hundreds of insurers fight claims fraud using Azure OpenAI Service
Shift Technology helps hundreds of insurers fight claims fraud using Azure OpenAI Service

Shift Technology leverages AI in insurance, using generative AI for insurance and Azure to enhance insurance fraud detection, streamline claims, and support secure, compliant innovation at scale.

Shift Customer Use Case: Partnering to Achieve 4x ROI in Year 1
Customer Use Case: Partnering to achieve 4x ROI in year one

Watch how our AI-based fraud detection solution delivered a 4X ROI in year 1 for an insurance client.

Dan Donovan shares IDN case example: Top 5 Insurer identifies fraud network using shared data
Top 5 insurer identifies fraud network using shared data

Learn how the secure sharing of data with IDN is revolutionizing insurance fraud detection and claims management

Customer Use Case: Stopping fraud with real-time detection
Customer Use Case: Stopping fraud with real-time detection

Watch how real-time detection saved an insurance client $91,000 by stopping a fraudulent claim.

Customer Use Case: Shift Subrogation drives quick ROI
Customer Use Case: Shift Subrogation drives quick ROI

Hear about a carrier's success with Shift Subrogation, achieving a 60% acceptance rate and recovering 4X their investment in just 6 months.

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AI in Action: Top 5 P&C insurer enhances PIP recovery opportunities with GenAI

Explore how Shift's GenAI enhances PIP recovery for insurers, identifying overlooked subrogation opportunities with speed and accuracy.

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AI in Action: Leveraging CMS data to prevent improper payments

See AI uncover hidden healthcare fraud. Learn how advanced AI improves fraud detection for health plans. Watch the video now!

See how GenAI boosts automation in travel insurance claims, enhancing speed and accuracy for a better customer experience.
AI in Action: From zero to 50%+ automation in travel insurance

See how GenAI boosts automation in travel insurance claims, enhancing speed and accuracy for a better customer experience.

Top 25 US auto and property insurer identifies new subrogation opportunities
Top 25 US auto and property insurer identifies new subrogation opportunities

Top insurer identifies new subrogation opportunities using Shift AI. Read how they improve PIP and MedPay recoveries and increase accuracy of liability determination.

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AI in Action: Using advanced resolution techniques in claims fraud detection

Discover how Shift Technology's advanced resolution techniques helped uncover fraud in a kitchen fire claim, saving $525,000. Learn about the unique advantages of AI in insurance fraud detection.

AI-for-insurance-in-action-uncovering-reused-photo-fraud
AI in Action: Uncovering reused photo fraud with Shift's AI-based document fraud detection

Discover how Shift Technology's AI detected reused photo fraud across multiple claims, allowing insurers to stop fraudulent payouts quickly. Learn how advanced similarity detection and AI technology prevent insurance fraud.

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AI in Action: Advanced entity resolution reveals switched identity in auto claim

AI for Insurance in Action: Advanced entity resolution reveals switched identity

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AI in Action: Unmasking the shadows of an optician fraud network

Find out how Shift used artificial intelligence to identify and dismantle a fraud network of opticians, preventing the loss of €150,000.

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AI in Action: Harnessing unstructured data in insurance claims

Example of the power of AI for Insurance Fraud Detection in Property using the text and all the notes that come with a claim .

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AI in Action: Shift AI exposes $400,000+ fraudulent property claim

Shift Technology Senior Data Scientist shares an example of the power of AI on a Claims Fraud Detection case in Property & Casualty insurance.

AI in Action: Detecting overbilling in niche healthcare services
AI in Action: Detecting overbilling in niche healthcare services

See AI uncover hidden healthcare fraud. Learn how advanced AI improves fraud detection for health plans. Watch the video now!

Bruno Fernandes, Data Scientist Tech Lead at Shift Technology, a provider of fraud detection and claims automation solutions for the global insurance industry.
AI in Action: Estimating liability and surfacing subrogation opportunities

Watch 'AI in Action: Subrogation' by Shift Technology. Discover how AI optimizes subrogation processes and boosts efficiency in the insurance industry.

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Top 5 auto insurer stops fraud at the door with Shift Underwriting Risk

A leading insurer knew they couldn’t let policy fraud networks slow down customer growth, so they turned to Shift for Advanced AI Underwriting Risk Detection

How We Helped a Tier 1 Insurer Detect and Prevent Fraud, Waste and Abuse Cases

Download the case study to learn how this leading, tier 1 health & life insurer was able to detect and prevent more fraud, waste and abuse.

Large French insurance group relies on Shift Financial Crime Detection to screen all new applications

Read our case study on how a large French insurer leveraged Shift Financial Crime Detection to screen all new applicants, while achieving 100% compliance.

Insurer Relies on Shift Financial Crime Detection to Screen All New Applications

Shift deployed both real time and batch checks to cover screening and AML detection in order to achieve 100% compliance coverage without slowing the new customer journey.

screenshot-of-customer-story-about-premium-leakage
Leading insurer reduces premium leakage with AI-based underwriting

See how AI detected $1M in premium leakage for an auto insurer. Explore the benefits of Shift’s underwriting risk detection. Read the case study!

screenshot-of-axa-customer-success-story-insurance-fraud-detection
AXA Switzerland stops fraud in real-time to drive customer satisfaction

AXA Switzerland needed AI-powered insurance fraud detection software that could ensure a fast and easy claims process. Then they found Shift.

Assurant's Focus on Innovation Increases Stopped Fraud

Assurant and Shift Technology have been working together to detect claims fraud since 2018. Assurant, a Fortune 500 company with a storied history dating back to the 1890s, had a smart vision for the future. Their leadership knew that technologies such as AI-powered fraud detection would become ...

Power of the collective: Singapore insurers unite to fight fraud

Insurers across Singapore have joined forces as part of the General Insurance Association (GIA) to detect and disrupt fraud through collective data analysis and action. GIA’s member insurers use Shift’s powerful, AI-powered technology to analyse travel and motor claims in Singapore for fraud ...

Shift & ALFA Join Forces Against Organized Fraud

Working with a number of leading French Auto insurers, French insurance association ALFA set out to identify and defeat fraud impacting multiple insurance

L’olivier Assurance Sought New Solution to Fight Claims Fraud

L’olivier Assurance, an online French Auto insurer, recognized that it needed a new solution to fight claims fraud to continue offering competitive pricing

Generali France to Increase Detection Rate

Global insurer Generali France needed to increase the detection rate on fraudulent property claims. To achieve this goal Generali France is using Force, Sh

Pan-Asian Insurance Company Improves Fraud Detection

A rapidly growing multi-line pan-Asian insurance company was experiencing an increasing amount of fraud, waste and abuse. To improve fraud detection, incre

Mitsui Sumitomo Insurance

Mitsui Sumitomo Insurance partially launched Force, in early 2019. Based on its initial results, the project was expanded to provide fraud detection for au

Discovering New Avenues for Reducing Costs

A leading provider of commercial insurance knew that undiscovered fraud was impacting their bottom line. After an extensive evaluation of the solutions ava

Empowering Claims Handlers to Investigate Fraud

A leading provider of travel insurance realized they had a significant problem. They knew fraudulent claims were an issue. They knew fraudulent claims were

Going Beyond Business Rules to Improve Accuracy

A US-based P&C provider knew they had to deal with the potential of fraudulent claims and took the steps to provide their SIU with fraud detection technolo

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