As night follows day, volumes of low-level opportunistic fraud rise during periods of economic uncertainty. Between the ongoing financial fallout of COVID-19 and the unravelling economic implications of the crisis in Ukraine, fraud prevention is rightfully on the minds and agendas of just about every insurance business.
Given the ever-evolving nature of the space, the fight against fraud demands proactive solutions rather than reactive responses, noted Laura Horrocks (pictured) the newly promoted head of fraud technology and intelligence for Sedgwick’s UK-based investigation services division. For Horrocks and her team, keeping ahead of emerging trends is mission-critical and her new role enables her to delve into the role technology and intelligence play in enabling that objective.