Markerstudy Insurance Services Limited (MISL), a global leader in insurance since 2001, partnered with Shift in 2022 to enhance fraud detection and financial crime prevention. Despite solid existing processes, MISL aimed to boost fraud detection rates, reduce false positives, and improve customer experiences. Leveraging Shift's AI, machine learning, and real-time capabilities, MISL integrated data across departments to streamline detection and identify organised crime networks. This strategic move underscores MISL's commitment to innovation and excellence in safeguarding against fraud in insurance.