Agents that transform insurers’ most critical work

Empowering teams to work smarter and serve better

Trusted by

Delivering AI agents when and where it matters most

4B+

policies, claims, and documents analyzed to date

350M+

policyholders globally have benefitted from Shift products

100+

3rd party data sources and industry partners

120+

customers in more than 25 countries

5/10

of the top 10 largest insurers worldwide

Agent solutions built for insurance

Coverage & Liability

Agents to assess policy coverage and liability, potential for agreement, and evidence strength, with guidance for final determination

Fraud & Risk

Agents to assess for fraud, automatically assign cases, guide investigations, and autonomously adapt fraud strategies

Subrogation

Agents to assess subrogation opportunity, create initial demand package, review third party insurer response, and guide negotiation

Injury

Agents to assess applicability of medical billing to a claim, estimate medical duration, and develop an accurate treatment plan

Process

Agents to accelerate claim handling process, mitigate loss, and identify customer satisfaction concerns early

Payment Integrity

Ensure healthcare payment accuracy and maximize plan savings with AI

Insurance Data Network (IDN)

Agentic intelligence layer that assesses cross-carrier claim history, synthesizes key insights, and recommends relevant next actions for claims handlers

What our customers are saying

“[With Shift AI] we are able to consistently identify suspicious activities at FNOL, and assign the claim to the appropriate expert for investigation.”

Head of Fraud, AXA Switzerland

“Shift does in a matter of minutes what would take days for a team of analysts to complete, and Shift does it with incredible accuracy.”

Senior Vice President, Assurant

“Our ability to better spot suspicious policy activity, to better understand who is seeking a policy and why, and do so quickly and efficiently, ensures that our genuine customers are not inconvenienced by the activities of a few bad actors.”

Gary Hueting, Chief Operating Officer, Markerstudy Insurance Services Limited

“The use of AI and machine learning enables us to detect fraud techniques which we have not even noticed before, and we have significant expectations for enhancing the value of our big data related to claims.”

Michihiro Maruyama, P&C Claims Manager at Mitsui Sumitomo

Amica_New_Standard-May-10-2022-05-08-20-45-PM

“With Shift, we’re using powerful technology to help our employees make faster, more confident decisions throughout the claims and underwriting processes.”

Tara S. McClary, Managing Vice President, Amica